SAP Hybris Showcase: Identity Verification with SAP Hybris Service Engagement Center

A service agent handles the wishes and complaints of her customer. With video chat and more – agents can access more intelligence: including face match, age, emotions and more – thanks to machine learning and SAP Hybris Service Engagement Center, an agent desktop and communication stack based on a microservices platform.

Learn more about SAP Hybris at: http://spr.ly/60538ZL6H