How to claim for refund |online credit card fraud | SBI ,ICICI,Shopclues |facebook fraud | Hindi
Link to raise ticket.
you can also ask quesion in https://www.facebook.com/business/help/community/
Check my blog for details steps :how to get refund from facebook.com, Facebook.me/a… http://kamleshpatani.blogspot.com/2018/02/how-to-get-refund-from-facebookcom.html?spref=tw
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Please follow this steps . You may get your money back if you raise complaint as soon as possible.
1. login to your facebook account or create new account if you dont have facebook account. Give your correct details while opening new FB account.
2. once you login, go to this page or click on this link .
if above link does not open, raise and log concern in below page,they will provide you latest link.
once the page open.
3. select your account name
4. select ” I have a question about a payment”
5. select “Others”
6. In description type your problem. for example, your information address etc, transaction date, trasaction amount , currency, credit card details last and first 4 digit , credit card bank name,
Sample text you can write.
***********************************
Hi ,
Myself Vinod S staying in mumbai,India.
There are fraud Transaction done using my SBI Credit Card from FACEBOOK on 10/16/2017 without my authorization. My SBI credit card No is ending with 9999 -last 4 digit
This will raise concern for safety and brand issue of facebook. Please find transaction details below.
10/16/2017 FACEBK *97DEFDAD72 fb.me/ads IRL VND 16002833
I am staying in Mumbai , India and this transaction has been done in Vietnam.
This is a fraud transaction. I have lost INR 45576.07 with this.
Please investigate and refund -charge back my money ASAP. I have blocked this Credit card to avoid any further fraud transaction.
Please let me know if you need more information.
****************************************************
7. Click on send button.
8. Check your ‘Inbox’ of facebook account regularly . Facebook support team will send you message for further information and resolutions if any.
9. to check message , open facebook.com – login with your id – click on ‘?’ on top right – click on “Support Inbox”
10. When facebook support ask details about your credit card, give details and send.
– Select option “No, this transaction is not done by my ad account”
– select payment method “Credit card”
– enter facebook email id or facebook account id
– enter credit card first 6 digit , and last 4 digit
– enter Date and amount
– enter problem description again
– send
11. Facebook will investigate and refund amount withing 4-5 working days.